Expert Vision CallXpert^®

Expert Vision CallXpert® is a system designed for collecting, accounting, and billing of phone calls. It processes calls conducted through Cisco Call Manager, the office telephone exchange or other devices carrying out telephone calls or providing information about them. It is extremely useful for large enterprises where intensive phone communication is a significant part of the management process or of the services the company provides to its customers.
With Expert Vision CallXpert® your organization benefits from:

• Reduced costs for telecommunications
• Higher efficiency and productivity
• Improved security for your business

• It does not matter how many or what kind of sources of information you have. Expert Vision CallXperts® is able to collect information on calls from different sources and to consolidate them into one database. It allows processing of millions calls per month – a performance index that few systems on the market can boast about.
• It does not matter if your business units are located in different cities or even in different countries. The collection of the calls information is made through phone’s TCP/IP connection and it removes the boundaries of physical distance and state borders. Moreover, Expert Vision CallXpert® is a module-based system and it allows the system to flexibly adapt its configuration to local client’s requirements.
• The system not only bills calls by duration, but also incorporates the call destination, the time the call was made, the day of week, the device generating the call, and the trunk or the voice gateway conducting the call. Expert Vision CallXpert® allows the user to configure an unlimited number of tariffs. Each tariff can be assigned to different devices, trunks or voice gateways.
  The system allows definition of groups (cost centers) and each extension can be assigned to one or more groups.