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CallXpert® Key features

 
Overview
Lite Edition
Key Features
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Automated traffic registration

  • The system automatically collects CDR information about all the incoming and outgoing calls from different devices and stores it in a common database.

Extension grouping for better analysis

  • Each extension can belong to an unlimited number of groups (cost centers).
  • Each group can contain an unlimited number of extensions.

Limitation of the outgoing calls

  • Set a billing limit so all outgoing calls can be suppressed after the predefined limit is reached.

Flexible tariffs

  • The system allows for defining an unlimited number of tariffs where the fee depends on:
    • The device through which the call was made
    • The outgoing line
    • The destination
    • The time of the call
    • The day of the week
    • The duration of the call
  • The bill can be adjusted with an added value when the service is offered to customers.
  • When defining a tariff, the user can use the following parameters:
    • Initial amount
    • One price for the first several seconds
    • Other price for the rest of the call duration
  • Each tariff has a validity period.

Rich reporting module

  • The system provides detailed reports and wide array of statistics about the calls made
  • Web-based interface providing access to the reports from anywhere
  • Data export in Excel or XML format
  • Automated and regular emailing of selected reports

Natural integration with other products and systems

  • Integration with Expert Vision Business Directory
  • Integration with Microsoft Active Directory

 
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